TERRASUR

Terrasur Gourmet Olive Oils - Policies

Ground Shipping

Shipping and handling charges to the continental United States is included in our special offer packages.

For shipping outside the continental United States, please contact us by email (info@spanolive.es ) or phone 786-368-7988.

Order Tracking

As soon as we receive your order you will receive an email shortly after shipping with your tracking number. You must go to the FEDEX website ( www.fedex.com) to track your order. When tracking your order you must use business days (Monday - Friday) as there is no transit time over the weekend or on major holidays.

Shipping Policy

We ship within the continental U.S.A. Limited service to Alaska, Hawaii, Puerto Rico, and Canada is now available for an additional charge, please contact us to get a customized quote and transit time if you reside in either state. Please also remember that FEDEX cannot deliver to APOs, FPOs, or P.O. boxes, so a street address is necessary in your shipping instructions.

Spanolive America Inc. ships via FEDEX Ground (delivery in 1 to 5 business days, depending on how far you are from our facilities, see FEDEX map below) or FEDEX 2nd Day Air (guaranteed delivery by the end of the second business day) within U.S.A. and FEDEX overnight is also available upon request, please contact us to get a customized quote and transit time if which to use other transit options. Once again, weekend days (Saturday and Sunday) and major holidays do not "count" as business days, so please take this into consideration when estimating the arrival of your package.

Your order will then be shipped the following business day as long as it is received before noon EST.

See below for estimated delivery time. (Information provided by FEDEX)

Privacy Policy

At Spanolive America Inc., we know shopping online is privacy concern, one that is very important, and we take very seriously. The information gathered from our customers is used exclusively to contact you regarding the orders you have placed, or when requested, to provide information about our site and products.

We may ask you to opt-in; this refers to receiving periodic emails from our company with new products and information that may interest you as our customer. If at any time you would like to stop receiving emails from us, please send us an email, and we will promptly remove your address from our list.

When your information is collected it is sent over a secure server. We use cookies (a small file placed on your hard drive when you visit our site) to identify you and the contents of your shopping cart as you visit our store. While our olive oil is produced the good old fashion way, we strive to provide a modern shopping experience, as well a remarkable service.

Terms and Conditions

By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The assemblage of all content on this site is a restricted property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is a possession of this site's owner or its software suppliers and protected by United States and international copyright laws.

Limitation of Liability and Disclaimer of Warranties

This site is provided on an "as is" and "as available" basis. No representations or warranties of any kind are made, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, this site's owner disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. This site's owner does not warrant that this site, its servers, or e-mail sent from this site are free of viruses or other harmful components. This site's owner will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.